Story: Dr. Jeremy Montinola’s Mission to Make Telehealth Accessible for Filipinos

Doctor and patient on a video call for telehealth consultation during COVID-19 era.

Dr. Jeremy Montinola had a vision.
He wanted healthcare to be accessible to every Filipino, no matter where they lived — without the long hours in traffic, crowded waiting rooms, or the stress of traveling in Metro Manila.

His solution? Telehealth.
Through a specialized platform for doctors, Dr. Montinola offered patients the ability to consult from home, using just their phone or laptop.

But there was a problem.


The Challenge

Even with the convenience of telehealth, patients weren’t booking.

  • Many Filipinos didn’t know telehealth was an option for their specific medical needs.
  • Some were unsure how to use the platform.
  • His profile on the telehealth platform wasn’t reaching enough people.

As a result, Dr. Montinola’s appointment calendar stayed far too empty.


Why Telehealth Matters to Him

For Dr. Montinola, telehealth wasn’t just about technology — it was about removing barriers.

  • No more 2-hour commutes for a 15-minute consultation.
  • No missed checkups because of rain, heat, or traffic.
  • Affordable access to quality medical care for families in provinces and cities alike.

He knew it could work. He just needed to reach the right patients and make the process easy for them.


The Turning Point

We worked with Dr. Montinola to:

  • Redesign his online presence so patients could clearly see how telehealth works and how to book.
  • Use Facebook and Instagram campaigns to explain the benefits of telehealth in simple, relatable ways.
  • Share educational content about common health concerns — with clear links to book a telehealth consultation.
  • Optimize his telehealth profile so it ranked higher on the platform and in Google search.

The Results

📈 +40% increase in telehealth patient bookings
📱 +72% more inquiries through Facebook Messenger and Instagram DMs
🌏 Patients from 3 different provinces began booking regular appointments
💬 More repeat consultations as patients found the experience simple and convenient


A Doctor’s Vision, Realized

Today, Dr. Jeremy Montinola sees patients from the comfort of their homes, without them having to face Manila’s traffic jams or long clinic waits.

His telehealth services are now a lifeline for busy professionals, parents with small children, and elderly patients who can’t easily travel.

For Dr. Montinola, the success isn’t just in the numbers — it’s in making healthcare simple, accessible, and truly Filipino-friendly.

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