Last updated: 07/01/25

At DGIM Digital, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect information when you visit our website or interact with our services.

1. Who We Are

DGIM Digital is a digital branding and web consultancy based in Madrid, Spain. We specialize in professional website development, content creation, and digital marketing solutions for businesses and professionals.

2. What Information We Collect

We may collect the following types of personal data:

  • Name and contact details (e.g. email address, phone number)
  • Company name and business details
  • Project or inquiry information
  • IP address and device information
  • Website usage data via cookies (see section 6)

We collect data through:

  • Contact forms
  • Newsletter subscriptions
  • Project inquiries
  • Analytics tools (e.g. Google Analytics)

3. How We Use Your Information

We use your data for the following purposes:

  • To respond to inquiries and provide requested services
  • To manage client relationships and deliver projects
  • To send newsletters or marketing communications (with consent)
  • To improve our website and services
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Consent – when you sign up for our newsletter or request a consultation
  • Contract – to fulfill service agreements or respond to inquiries
  • Legitimate interest – to improve our services and operate our business
  • Legal obligation – when required to comply with regulations

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with trusted third parties who help us operate our website and business, such as:

  • Hosting providers
  • Email marketing platforms
  • Analytics and CRM tools

All third-party providers are GDPR-compliant and only process your data under our instruction.

6. Cookies

Our website uses cookies to improve user experience and analyze site traffic.

You can accept or reject cookies through your browser settings. For more information, see our Cookie Policy (if applicable).

7. Data Retention

We only retain your personal data for as long as necessary:

  • Contact inquiries: up to 12 months
  • Client data: up to 5 years after last interaction
  • Newsletter data: until you unsubscribe

You can request deletion of your data at any time (see Section 9).

8. Your Rights (Under GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at info@dgimdigital.com.

9. How to Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

DGIM Digital
Email: info@dgimdigital.com
Website: www.dgimdigital.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.